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ADDRESS: No. 6 Bridge North, West Expressway,
Nanwangzhuang Village, Qiujiadian Town,
Taishan District, Tai’an City, Shandong Province, China

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    FAQ

    Frequently Asked Questions

    Q1: Are you a manufacturer or a trading company?

    A: We are a professional steel rack manufacturer with our own production lines, engineering team, and export department, offering one-stop service from design and production to international delivery. Our products comply with ISO, CE, and other international standards, and testing reports are available upon request.

    A: Yes, we provide comprehensive OEM & ODM customized designs based on warehouse dimensions, storage item types, and load capacity requirements.
    We offer: Size & Dimensions / Rack Design & Structure / Load Capacity & Steel Thickness / Color Options / Logo & Packaging

    A: Our racks are made of high-quality Q235B steel, a widely used structural material in the industrial manufacturing sector. If you have specific storage environment requirements, in addition to powder-coated racks, we can also provide galvanized steel racks.  Processes such as hot-dip galvanizing and electro-galvanizing can be applied to the rack to increase its corrosion resistance and ability to withstand low-temperature environments.

    A: Yes, our engineering team offers free warehouse layout design and racking configuration solutions. We provide standard or customized samples. Sample fees are paid separately.

    A: We use standard export packaging with scratch protection. Customized branded packaging is available. We provide sea freight and multi-modal logistics solutions.

    A: Yes, we provide English installation manuals, drawings, and video guidance. We offer one year warranty for all racks. If there are issues with the received products, we will provide replacement, re-shipment, or refund solutions depending on the issue.

    A: We accept T/T, letter of credit (L/C) and so on. Normally 30% deposit and 70% balance before shipment (negotiable).

    A: Yes, we welcome long-term partners and regional exclusive distributors.

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